How do I update my Poster frame?

Change the image your viewers see before the video plays.


A poster frame is the frame of a video that is displayed before a visitor to your website or video page clicks play. It appears as a fixed image on the screen until the video begins to play. The ability to update your poster frame is open to all of our subscribers.

To update your poster frame:

1) Click the ‘Details’ tab on the right-hand panel of the editor.

2) Clicking the 'Upload New' will allow you to choose a JPG, GIF, or PNG file from your computer. We recommend uploading an image with the same resolution as your video for optimal awesomeness.

3) Clicking the 'Current Frame' will allow you to scroll through the entirety of your video to select a specific frame. When you find the image you like, click it to select it and then click 'Use this frame'. 

The Posterframe is a great place to inform your viewer that the video they are about to watch is interactive. Why not use copy on the frame such as “this video is interactive! - click to find out more". GIF's can be created showing the hotspot and how you can interact for maximum effect. 

The recommended settings are:

- 16:9 image.

- Preferably 1920x1080.

- JPG.

- File size under 1mb.

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